CodeCare
Reliable support and security for your platform.
Your digital peace of mind
Our CodeCare team oversee and maintain your platform, freeing you from the responsibility. Our team handles all essential updates and security measures to keep your platform or application secure and current. With specialised knowledge in cloud solutions, migration, maintenance, and the secure management of critical software, our approach prioritises security above all.
How we support you
Dedicated support team
Expert team available to address needs, offering strategic advice based on extensive industry experience for optimal performance.
Instant incident reporting
Ease of contact through email or phone for quick incident resolution, ensuring you're supported whenever needed.
Rapid issue resolution
Fast and efficient issue resolution to minimise downtime, keeping your operations smooth and uninterrupted.
Proactive security
Continuous security vigilance with updates to keep threats at bay, ensuring your platform is always safe and secure.
Automated platform monitoring
Monitoring your platform around the clock to ensure peak performance and immediate issue identification.
Custom-fit support
Customised support with service level agreements, monthly reports, and meetings to perfectly align with your specific business requirements.
Our experienced team
Our technical team has extensive real-world experience, with decades of collective knowledge in resolving issues and providing sound, practical advice.
At Ackama, our focus is on maintaining the security and quality of your code with reliable technology, supported by a down-to-earth team that values professionalism and straightforward solutions.
Commitment to quality in every project.
“The Ackama team are fantastic to work with. They’re skilled and knowledgeable, take a flexible approach to their work and provide prompt service.” – Hayley Sims, Marketing and Communications Specialist, Life Education Trust NZ
“Ackama’s CodeCare team’s quick response time and innovative solutions provide the perfect support needed for essential operational service delivery.” – Tim Chadwick, Head of Energy Operations, NZX Limited
CodeCare Clients
And more.
